About this policy
This policy describes information collected through Southwest Linen’s website and related website inquiries. It covers visitors, business contacts, prospective customers and people who submit career inquiries. Separate notices may apply to third-party account or payment services.
Information we collect
When you submit a form, we collect the information you provide, such as your name, email address, phone number, business name, service or delivery address, and message. Quote and pricing requests may include products, quantities, requested dates, delivery preferences, artwork, logos and concept previews. Career inquiries may include your experience, employment interests and résumé.
If you use customer account features, information may include your identity, business affiliation and account activity. Our website and hosting services may receive technical information such as your IP address, browser and device details, requested pages, access times and error records.
Please do not include payment card numbers, bank account details, Social Security numbers or sensitive personal information in general forms or uploaded files. Website quote and pricing requests do not collect payment.
How we use information
We use information to respond to inquiries, prepare quotes, review artwork and product requirements, coordinate requested service, support customer accounts, consider career inquiries, and send acknowledgments and related follow-up messages. Technical information helps operate the website, diagnose problems and protect against misuse.
When information is shared
Information is available to Southwest Linen personnel who handle your request and service providers that support website hosting, file storage, email delivery and, where enabled, account authentication. Uploaded files may be stored with our hosting provider and included in email notifications to the team handling your inquiry. Suppliers or production partners may receive artwork and specifications when needed to fulfill your request.
We may also disclose information when required by law or reasonably necessary to protect rights, investigate misuse or respond to lawful requests. If you follow a link to an external payment, account or other service, review that provider’s privacy notice before providing information.
Cookies and browser storage
The website uses browser storage to remember product selections and information used by customer features. Account services, when enabled, may use cookies or similar technologies to keep you signed in and protect your session. Hosting services may process technical request data to deliver and secure the website.
You can manage cookies and clear local website data in your browser settings. Clearing data may remove saved selections or require you to sign in again. A browser’s Do Not Track setting does not itself clear this storage or stop technical information needed to serve a page.
Retention and security
How long information is needed depends on the request, customer relationship, hiring process, recordkeeping obligations and any dispute or legal requirement. Contact us to ask about information associated with your inquiry or to request deletion. Some records may need to be retained to meet legal or business obligations.
Website submissions and attachments are handled through our hosting and communication services. No method of internet transmission or electronic storage is completely secure. If you believe information has been sent to the wrong person or an account has been accessed without permission, contact us promptly.
Your choices and requests
You may contact us to request access to, correction of or deletion of personal information associated with you. Depending on where you live and which laws apply, you may have additional rights. We may need to verify your identity and authority before acting on a request, and legal exceptions may apply.
Send privacy requests, including any request to opt out of a sale of personal information under applicable Nevada law, to sales@southwestlinen.com with the subject “Privacy request.” Identify the request and the email address or business associated with it; do not send identity documents unless requested through an appropriate channel.
If you receive promotional email, use its unsubscribe instructions or contact us. Communications needed to respond to your inquiry or service request may continue.
Children’s information
This website is intended for business customers and other adults, not children under 13. Please contact us if you believe a child has provided personal information so we can review and address it.
Changes to this policy
Updates will be posted on this page with a revised date. Where applicable law requires additional notice of a material change, we will provide that notice.
Contact us
Southwest Linen
6335 Sunset Corporate Dr
Las Vegas, NV 89120
Email: sales@southwestlinen.com
Phone: (702) 566-9005